Car won't start?
Have your location, vehicle type and destination ready when you call.
If your car won't start at home, work or in a car park, a tow can get it to a mechanic. You don't need the car running — just tell us where it is and what type it is.
Common causes
- Flat or dead battery
- Starter motor or alternator issues
- Fuel or electrical problems
- Immobiliser or key issues
A few things to tell us
- Where the car is parked
- The vehicle type
- Whether it can roll, steer and brake
- Where it needs to go
- Any access issues such as a garage, car park or slope
Access considerations
If the car is in a garage, underground car park or tight driveway, let us know so the right truck is sent.
What happens next
We'll confirm your location, the vehicle and the destination, then let you know what's possible.
Other towing help
Need a tow?
Call with your location and vehicle details. Not sure what help you need? Explain what's happened and we'll take it from there.