Ballarat guide

What to Do After a Car Accident in Ballarat

Safety, emergency response and clear information come first. A tow may be needed if the car cannot be driven safely.

Start with safety

If anyone is hurt or in immediate danger, call 000. Follow police or emergency services directions. Do not stand in moving traffic to take photographs.

Exchange and record details

When safe and appropriate, record involved drivers' names, registration details, contact information, insurer details, scene conditions and photographs. Check current Victorian reporting requirements for the circumstances.

Do not guess about roadworthiness

A car may appear drivable despite hidden steering, suspension or cooling-system damage. If it leaks fluid, has wheel damage or warning signs of serious defects, arrange inspection rather than continuing to drive.

Arranging a tow

In Victoria, accident towing can be subject to specific laws, controls and authorised allocation arrangements depending on location and circumstances. Follow official directions and your insurer's advice; do not assume an ordinary breakdown tow arrangement applies to every accident.

  • Check whether authorities have already arranged a tow
  • Confirm destination and storage arrangements
  • Keep towing documents and receipts

Common questions

Can I keep driving to avoid a tow?

Not when the vehicle may be unsafe. Stop in a safe place and seek professional help.

What location information should I give?

The road, direction, nearby landmark and a shareable location can help.

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General information, not individual professional advice. If people or animals are injured or in immediate danger, seek appropriate emergency or veterinary assistance.

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