Car Broken Down in Ballarat? What to Do First

Get to a safer position if possible

If the vehicle can move safely, aim for a safe stopping area away from moving traffic. Use hazard lights where appropriate. Do not risk crossing live lanes or standing in an exposed area to inspect the car.

Assess people and location

Check whether anyone is injured and whether the car is blocking traffic or creating an immediate hazard. Call 000 for emergencies. Note the road, direction of travel, nearby intersection or kilometre marker; share your precise location with recovery assistance.

• Keep passengers away from traffic where safe
• Avoid walking beside live high-speed lanes
• Tell the tow operator about trailers or unusual vehicle size

What to tell a tow provider

Share the make and model, whether wheels roll, tyre or steering damage, parking restrictions and destination if known. A car with locked wheels or underbody damage may need a different loading arrangement.

When roadside repair may not be appropriate

Overheating, smoke, major fluid leakage, accident damage or warning lights that suggest immediate danger are reasons not to keep driving merely to reach a workshop. Arrange professional assessment and suitable recovery.

Can I keep driving to avoid a tow?

Not when the vehicle may be unsafe. Stop in a safe place and seek professional help.

What location information should I give?

The road, direction, nearby landmark and a shareable location can help.